CB777 Privacy Policy

1 Introduction

CB777 is an online gaming and sports betting platform serving players in Pakistan. When you register an account, make a deposit, place a bet, or simply browse the CB777 website or app, certain information about you is collected. This Privacy Policy explains what that information is, why we collect it, how we use it, and how we protect it.

By creating a CB777 account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which govern your overall use of the platform.

CB777 takes data privacy seriously. We collect only what we need to operate the platform securely, process your transactions in PKR, deliver relevant promotions, and keep your account safe. We do not sell your personal data to third parties for marketing purposes.

2 Data We Collect

CB777 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you browse or play, and from payment processors when you deposit or withdraw. Below is a summary of the main categories.

3 How We Use Your Data

CB777 uses the data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first notifying you.

Operating Your Account

Your identity and contact data are used to set up and maintain your CB777 account, verify your age, process login requests, and enable you to deposit and withdraw funds in PKR. Without this data, basic account functions cannot work.

Processing Payments

Financial data — including your JazzCash wallet number, Easypaisa account, Raast ID, or bank details — is used solely to process deposits and withdrawals. CB777 does not store full card numbers. Payment data is handled through secure processing partners and is not accessible to general CB777 staff.

Platform Security and Fraud Prevention

Technical data such as your IP address and device fingerprint helps CB777 detect suspicious activity, prevent duplicate account registrations, identify unauthorised access attempts, and protect the integrity of bets placed on sports events including cricket, PSL, T20 internationals, and other markets.

Improving Your Experience

Usage data tells us which games are most popular, how long sessions typically run, and where users encounter friction. This information is used in aggregate to improve the CB777 platform, add new features, and optimise the mobile app and website for Pakistani users.

Marketing and Promotions

With your consent, CB777 may send you information about new promotions, deposit bonuses, cricket-season offers, or PSL special events via SMS or push notifications. You can opt out of marketing communications at any time through your account settings or by contacting support.

Legal and Compliance Obligations

CB777 retains certain transaction and identity records to meet its internal compliance and audit requirements. This includes records of deposits, withdrawals, and account verification steps taken during your time as a CB777 member.

4 Sharing Your Data

CB777 does not sell, rent, or trade your personal data to third parties. However, in order to operate the platform, certain categories of data are shared with trusted service providers under strict confidentiality obligations.

• Payment processors: JazzCash, Easypaisa, Raast, and bank transfer partners receive the minimum financial data required to process your transaction. They operate under their own privacy policies and security standards.
• Identity verification providers: During KYC, your CNIC details may be passed to a verification partner to confirm your identity and age. This data is not retained by the verification provider beyond the purpose of the check.
• Technology infrastructure providers: CB777 uses cloud hosting, content delivery, and analytics providers to run the platform. These providers process technical and usage data on CB777's behalf and are contractually prohibited from using that data for their own purposes.
• Customer support tools: Live chat and support ticketing systems may store your communication history. Support staff access this data only to resolve your queries.

5 Data Retention

CB777 retains personal data only for as long as is necessary for the purposes described in this policy. The general retention guidelines we follow are:

• Account data — retained for the duration of your active account and for a period of up to five years after account closure, to support any retrospective queries or dispute resolution.
• Transaction records — deposit and withdrawal records in PKR are retained for a minimum of five years from the date of the transaction.
• KYC and identity documents — retained for the period required under our internal compliance policy, typically five years from submission or from account closure, whichever is later.
• Support communications — live chat logs and email exchanges are retained for up to two years to support quality assurance and dispute resolution.
• Technical and usage data — aggregated and anonymised usage data may be retained indefinitely for analytical purposes. Data that can identify you individually is deleted or anonymised within 24 months of collection.

When your data is no longer required, CB777 securely deletes or anonymises it in line with our internal data management procedures.

6 Cookies and Tracking

CB777 uses cookies and similar technologies on the website and mobile app. Cookies are small text files placed on your device when you visit the platform. They help the platform function correctly and help us understand how users interact with it.

Types of Cookies We Use

• Essential cookies: Required for the platform to work — these handle your login session, remember your preferences, and keep your account secure. You cannot opt out of essential cookies without affecting your ability to use CB777.
• Analytics cookies: These collect aggregated data about how users navigate the platform — which pages are visited most, how long sessions last, and which features are used. This helps CB777 improve the user experience.
• Preference cookies: Used to remember settings such as your preferred language or display options, so you do not have to re-enter them each time you log in.

7 Data Security

CB777 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption on all data transmitted between your device and the CB777 platform
• Encrypted storage for sensitive account and financial data
• Access controls that restrict which CB777 staff can view personal account data
• Regular security reviews of the platform and its infrastructure
• Automated monitoring for suspicious login attempts and unusual account activity

While CB777 takes every reasonable step to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials private. If you suspect your account has been accessed without your authorisation, contact CB777 support immediately.

8 Your Rights Over Your Data

As a CB777 member, you have the following rights with respect to your personal data. To exercise any of these rights, contact CB777 support with your account details and a clear description of your request.

• Access: You can request a copy of the personal data CB777 holds about you at any time.
• Correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can update basic contact details directly from your account settings.
• Deletion: You may request that CB777 delete your personal data. Where we are legally or operationally required to retain certain records — such as transaction history — we will explain this when responding to your request.
• Objection: You can object to CB777 processing your data for marketing purposes at any time. Opt-out controls are available in your account settings.
• Portability: You may request a copy of your data in a structured, commonly used format so that you can transfer it to another service if you wish.
• Restriction: In certain circumstances, you may ask CB777 to pause processing your data while a query or complaint is being resolved.

CB777 aims to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will keep you informed of progress.

9 Minors

CB777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for or use CB777 in any capacity.

If CB777 becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on CB777, please contact our support team immediately.

10 Changes to This Privacy Policy

CB777 may update this Privacy Policy from time to time to reflect changes in the platform, our data practices, or applicable requirements. When we make material changes, we will notify registered members via on-site notification or by email. The updated policy will be published on this page with a revised effective date.

Your continued use of CB777 after the updated policy takes effect constitutes your acceptance of the new terms. We recommend checking this page periodically to stay informed about how your data is handled.

11 Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a data concern, please contact the CB777 support team. Our team is available around the clock via live chat on the platform, which is the fastest channel for urgent queries.

For written privacy queries and data rights requests, you can reach us by email. We aim to acknowledge all privacy-related requests within 5 working days and to resolve them fully within 30 days.

For general account support, game queries, or deposit and withdrawal help, live chat through your CB777 account is the most efficient channel.